Torre Monserrate

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in. A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, El Virrey, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Distances are displayed to the nearest 0.1 mile and kilometer.
Avenida El Dorado - 0.2 km / 0.1 mi
National Museum of Colombia - 0.4 km / 0.3 mi
Torre Colpatria - 0.5 km / 0.3 mi
Parque Central Bavaria - 0.5 km / 0.3 mi
San Martin Mall - 0.8 km / 0.5 mi
University of the Andes - 1.4 km / 0.9 mi
Gold Museum - 1.5 km / 0.9 mi
University of Rosario - 1.7 km / 1 mi
Javeriana University - 1.9 km / 1.2 mi
Plaza de Bolívar - 1.9 km / 1.2 mi
Monserrate Hills - 2 km / 1.3 mi
Paloquemao - 2 km / 1.3 mi
Bogota National Capitol - 2.1 km / 1.3 mi
Museo Casa de Moneda - 2.1 km / 1.3 mi
Chorro de Quevedo Square - 2.2 km / 1.4 mi
The nearest major airport is El Dorado Intl. Airport (BOG) - 12.7 km / 7.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO

Pets

• Pet max weight (per pet) in lb is 31
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 14
• Service animals not allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.