Portales del Tayrona Garden Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

At Portales del Tayrona Garden Hotel, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 11:00 AM.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tayrona National Natural Park - 3 km / 1.9 mi
Enchanted Pools - 18 km / 11.2 mi
Parque Isla Salamanca - 18.3 km / 11.4 mi
Costeño Beach - 18.6 km / 11.6 mi
Guachaca River - 20.9 km / 13 mi
Quinta de San Pedro Alejandrino - 23.3 km / 14.5 mi
University of Magdalena - 23.6 km / 14.7 mi
Mareygua Beach - 24.9 km / 15.5 mi
Town Hall - 25 km / 15.5 mi
Eduardo Santos Stadium - 25.2 km / 15.7 mi
Playa Brava - 25.5 km / 15.8 mi
Mayorship of Santa Marta - 26.7 km / 16.6 mi
Simón Bolivar Park - 26.7 km / 16.6 mi
Customs House - 26.7 km / 16.6 mi
Santa Marta Theater - 26.7 km / 16.6 mi
The nearest major airport is Santa Marta (SMR-Simon Bolivar) - 37.6 km / 23.4 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Administrative fee: COP 5000 per person, per stay
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).