Radisson Cartagena Ocean Pavillion Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Other details

Satisfy your appetite for lunch or dinner at Palenques, a restaurant which specializes in Caribbean cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary full breakfast is served daily from 6:00 AM to 10:30 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has 11326 square feet (1052 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Boquilla Beach - 0.2 km / 0.2 mi
Las Americas International Convention Center - 0.7 km / 0.5 mi
Crespo Linear Park - 2.2 km / 1.4 mi
San Francisco Church - 3.8 km / 2.3 mi
Marbella Beach - 4.1 km / 2.6 mi
Rafael Nunez Museum and House - 6.2 km / 3.9 mi
Casa de Rafael Núñez - 6.2 km / 3.9 mi
Walls of Cartagena - 6.2 km / 3.9 mi
Del Cabrero Chapel - 6.3 km / 3.9 mi
El Cabrero Park - 6.3 km / 3.9 mi
Centro Comercial La Serrezuela - 6.6 km / 4.1 mi
India Catalina Monument - 6.7 km / 4.1 mi
Fine Arts - 6.7 km / 4.2 mi
Plaza de San Diego - 6.7 km / 4.2 mi
Mall Plaza El Castillo - 6.9 km / 4.3 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5.6 km / 3.5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 7:30 AM to 8:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
• LGBTQ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).