Immerse yourself in the urban pulse at My Story Hotel Ouro, your gateway to the city's most vibrant experiences, within a 5-minute walk of Rossio Square and Commerce Square. This hotel is 15 minutes walk to Avenida da Liberdade and 4 minutes walk to Santa Justa Elevator.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Number of bars/lounges - 1
Well-lit path to entrance
Stair-free path to entrance
Bicycle rentals nearby
Tours/ticket assistance
Shopping mall on site
Airport transportation (surcharge)
Accessible airport shuttle
Designer stores on site
Wheelchair-accessible on-site restaurant
Luggage storage
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Laundry facilities
Elevator
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

Other details

You can enjoy a meal at My Story Hotel Ouro serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Rua Augusta - 0.1 km / 0.1 mi
Armazens do Chiado Mall - 0.1 km / 0.1 mi
Commerce Square - 0.2 km / 0.2 mi
Rua Augusta Arch - 0.3 km / 0.2 mi
Santa Justa Elevator - 0.3 km / 0.2 mi
Lisbon City Hall - 0.3 km / 0.2 mi
Carmo Convent - 0.4 km / 0.2 mi
Rossio Square - 0.4 km / 0.2 mi
Lisboa Story Centre - 0.4 km / 0.3 mi
Figueira Square - 0.5 km / 0.3 mi
Dom Pedro IV Statue - 0.5 km / 0.3 mi
Lisbon Cathedral - 0.5 km / 0.3 mi
Camões Square - 0.6 km / 0.3 mi
Fado in Chiado - 0.6 km / 0.4 mi
Castle of São Jorge - 0.7 km / 0.4 mi
The nearest airports are:
Humberto Delgado Airport (LIS) - 9.8 km / 6.1 mi
Cascais (CAT) - 22.3 km / 13.9 mi
The preferred airport for My Story Hotel Ouro is Humberto Delgado Airport (LIS).

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Contactless check-out is available
LGBTQ friendly
No rollaway/extra beds available
Cashless transactions are available
Contactless check-in is available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Airport shuttle fee: EUR 25 per room (one-way)
Airport shuttle fee per child: EUR 25 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Rua Áurea 100, Lisbon, 1100-063, Portugal

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