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1800 244 400 INTL. +61 3 8827 0770
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ibis Hamburg Alster Centrum

ibis Hamburg Alster Centrum

Hamburg HH
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at ibis Hamburg Alster Centrum, where four-legged travelers are treated like VIP guests, a 2-minute walk from Alster Lakes and 14 minutes by foot from Hamburg City Hall. This eco-certified hotel is 5 minutes drive to Miniatur Wunderland and 6 minutes drive to Hamburg Cruise Center.

Stay in one of 165 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

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Property Details

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and bike parking.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Wheelchair accessible (may have limitations)
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products used
  • Biodegradable/compostable stirrers
  • Lockers available
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Wheelchair-accessible path to elevator
  • No single-use plastic stirrers
  • Change of bed sheets (on request)
  • Reusable cups only
  • Reusable tableware only
  • Wheelchair-accessible registration desk
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Bicycle parking available
  • Change of towels (on request)
  • Registration desk height (centimeters) - 81
  • Elevator door width (inches) - 35
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • Registration desk height (inches) - 32
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Elevator door width (centimeters) - 90
  • No accessible shuttle
  • Water-efficient showers only
  • Luggage storage
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Elevator
  • Self parking (surcharge)
  • Wheelchair accessible path of travel
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture

Check-in

Check-in is from 3:00 PM until anytime.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alster Lakes - 0.1 km / 0.1 mi
Inner Alster Lake - 0.4 km / 0.2 mi
Hamburger Kunsthalle - 0.4 km / 0.3 mi
Moenckebergstrasse - 0.8 km / 0.5 mi
Europa Passage - 1 km / 0.6 mi
Jungfernstieg - 1 km / 0.6 mi
Markthalle Hamburg - 1 km / 0.6 mi
Neuer Wall - 1.1 km / 0.7 mi
Alsterarkaden - 1.1 km / 0.7 mi
Rathausmarket - 1.2 km / 0.7 mi
Casino Esplanade - 1.2 km / 0.7 mi
Hamburg City Hall - 1.2 km / 0.7 mi
St. Peter's Church - 1.2 km / 0.8 mi
Hamburg State Opera - 1.4 km / 0.9 mi
CHOCOVERSUM - 1.4 km / 0.9 mi
The preferred airport for ibis Hamburg Alster Centrum is Hamburg Airport (HAM) - 11 km / 6.8 mi

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • No cribs (infant beds) available
  • Green Key (Foundation for Environmental Education)
  • No rollaway/extra beds available
  • Essential workers only - NO

Pets

  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Holzdamm 4-12 & 16, Hamburg, HH 20099, Germany
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