Casa Santa Ana Hotel Boutique - Spa

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ciudad Movil Cultural Center - 0.1 km / 0.1 mi
Plaza de la Trinidad - 0.1 km / 0.1 mi
Santisima Trinidad Church - 0.1 km / 0.1 mi
San Roque Church - 0.3 km / 0.2 mi
Centenary Park - 0.3 km / 0.2 mi
Colon Theater - 0.5 km / 0.3 mi
Cartagena de Indias Convention Center - 0.5 km / 0.3 mi
Cartagena Fishing Club - 0.6 km / 0.4 mi
Cartagena's Pegasos's Wharf - 0.7 km / 0.4 mi
Los Pegasos Dock - 0.7 km / 0.4 mi
Alcaldia (City Hall) Cartagena - 0.8 km / 0.5 mi
Aduana Square - 0.8 km / 0.5 mi
India Catalina Monument - 0.8 km / 0.5 mi
Plaza de los Coches - 0.8 km / 0.5 mi
Clock Tower - 0.9 km / 0.5 mi
The preferred airport for Casa Santa Ana Hotel Boutique - Spa is Rafael Nunez Intl. Airport (CTG) - 5.1 km / 3.2 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.