Experience individualized luxury at TORTUE HAMBURG, where every stay is a unique, curated masterpiece, within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. This boutique hotel is 3 minutes drive to Reeperbahn and 15 minutes drive to Hagenbeck Zoo.

Make yourself at home in one of the 128 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Property Details

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Newspapers in lobby (surcharge)
Luggage storage
Porter/bellhop
Wheelchair-accessible path to elevator
Meeting rooms
24-hour front desk
Breakfast available (surcharge)
Free WiFi
Number of bars/lounges - 5
Number of restaurants - 3
Well-lit path to entrance
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Laundry facilities
Tours/ticket assistance
Elevator
Valet parking (surcharge)
Terrace
Concierge services

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy French cuisine at brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Neuer Wall - 0.2 km / 0.1 mi
Gansemarkt - 0.5 km / 0.3 mi
Rathausmarket - 0.6 km / 0.3 mi
Jungfernstieg - 0.6 km / 0.4 mi
Alsterarkaden - 0.6 km / 0.4 mi
Laeiszhalle - 0.6 km / 0.4 mi
Deichstrasse - 0.6 km / 0.4 mi
Hamburg City Hall - 0.6 km / 0.4 mi
Inner Alster Lake - 0.6 km / 0.4 mi
St. Michaelis Church - 0.6 km / 0.4 mi
St. Nikolai Church - 0.7 km / 0.4 mi
St Nikolai Memorial - 0.7 km / 0.4 mi
Hamburg State Opera - 0.7 km / 0.4 mi
Moenckebergstrasse - 0.8 km / 0.5 mi
Europa Passage - 0.8 km / 0.5 mi
The nearest airports are:
Hamburg Airport (HAM) - 11.1 km / 6.9 mi
Lübeck (LBC) - 75.5 km / 46.9 mi

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Other charges

Fee for full breakfast: approximately EUR 55 for adults and EUR 19 for children
Valet parking fee: EUR 39 per day
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Stadthausbrücke 10, Hamburg, 20355, Germany

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