Name: The Pollux
Address: Bahnhofstrasse 28 Postfach 182, Zermatt, 3920, CH
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Zermatt VS

Check in 3:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Step into a world of family fun and comfort at The Pollux, where every moment is designed to delight both kids and parents, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 1 minutes walk to Zermatt-Matterhorn Ski Paradise and 1 minutes walk to Zermatt - Furi.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Dry cleaning/laundry service
Distance from property (miles) - 9
Game viewing nearby
Snow sports gear
Number of meeting rooms - 1
Free WiFi
Number of bars/lounges - 1
Downhill skiing nearby
Cross-country skiing nearby
Ski storage
Snowboarding nearby
Tours/ticket assistance
Sledding nearby
Fireplace in lobby
Distance from property (km) - 15
Free buffet breakfast
Airport transportation (surcharge)
Distance from property (ft) - 49213
Golf lessons available nearby
Free breakfast
Ski equipment rental shops nearby
Multilingual staff
Ice skating nearby
Ski lessons available nearby
Daily
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Snowshoeing nearby
Mountain biking nearby
Banquet hall
Television in common areas
Arcade/game room
Garden
Free newspapers in lobby
Full-service spa
Ski passes available
Rock climbing nearby
Wheelchair accessible – no
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 3
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Hiking/biking trails nearby
Steam room
Terrace
Hair salon
ATM/banking
Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi
Zermatt-Furi Gondola - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
Cervino - Sci Estivo - 2.7 km / 1.7 mi
The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi
The preferred airport for The Pollux is Geneva International Airport (GVA).

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other charges

Nearby parking fee: CHF 20 per day (49213 ft away)
Rollaway bed fee: CHF 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahnhofstrasse 28, Zermatt, VS 3920, Switzerland

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The Pollux

Renovations